DFR Customer Support
DFR Customer Support

All collections

When will my account be charged for my order?

We don't capture the payment until your order has been sent to our warehouse for processing.

The payment will be authorised, but no funds will be taken until we have started processing your order for shipment.

Please remember that even if your order has been cancelled before processing, it may look like we have captured the funds as some card issuers may still reserve the money, for a short period of time.

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