What is your returns policy?Updated a year ago
If you believe there is a fault or defect with your item, it is important that you share as much information with us so that we can assess the item. Depending on the date of purchase you may be required to provide additional supporting evidence of any reported faults. All returns are tested by our technical team to verify the fault, error or defect reported before any refunds can be processed.
If the item is found not to be faulty, or deemed as user damage, your return will be handled as unwanted whereby the rules outlined in section Returning an unwanted item will automatically apply.