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Store Page

Office Outlet

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once you&#x2019;ve finalised your&#xA0;order&#xA0;you&#x2019;ll receive an email confirming that it has been received.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px !important; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&#x2019;ve placed an order but haven&#x2019;t received a confirmation email within 24 hours, make sure to&#xA0;<a href="https://help.maplin.co.uk/en/contact" style="box-sizing: border-box; color: var(--theme-color); text-decoration: none; background-color: transparent; padding-bottom: 2px;">contact</a><a href="https://help.maplin.co.uk/en/contact" style="box-sizing: border-box; color: var(--theme-color); text-decoration: none; background-color: transparent; padding-bottom: 2px;">&#xA0;us</a>.

Once you’ve finalised your order you’ll receive an email confirming that it has been received. If you’ve placed an order but haven’t received a confirmation email within 24 hours, make sure to contact us.

How can I be sure you’ve received my pre-order?

Pre-Orders

How can I pay for my order?

Can I use a discount code on my order?

Can I get a refund if the price has changed since I ordered it?

When will my account be charged for my order?

Payments & Promotions

Do I need an account to place an order?

Can I amend my order after I’ve placed it?

How do I cancel my order?

I’ve cancelled my order, when will I be refunded?

How long will my order take to arrive?

How do I track the delivery of my order?

Do I need to be home to receive my order?

My order is showing as delivered but I don't have it, what should I do?

I’m missing an item from my order.

What do I do if my order arrived damaged, or is incorrect?

Order Issues

What are the delivery options?

Delivery

What is your returns policy?

My item is faulty, what do I do?

Is there anything I can't return?

How do I request a return?

Can I return an item for an exchange instead of a refund?

How do I return my order within the UK using the UPS service?

I've returned my order, when will I be refunded?

I paid using Openpay, how do refunds work?

Returns & Refunds

I've forgotten my password, how do I reset it?

How do I sign up to receive your newsletter?

How do I unsubscribe from marketing emails?

Technical

What is a pre-order?

Can I pre-order more than once?

Can I place a pre-order along with products that are currently available?

When will I be charged for my pre-order?

What if I need to amend information on my pre-order?

Will I be reminded of my pre-order before it ships?

What happens if the delivery date changes?

When will I receive my pre-order?

Can I cancel my pre-order?

Can I return my pre-order?

How can I be sure you’ve received my pre-order?Updated 2 years ago